Intake Coordinator- Las Vegas NV

The Salvation Army Southern California•North Las Vegas, NV

2d•$15

About The Position

The Salvation Army Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to living clean and/or sober. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of our program. We are indebted to and dependent on the diligence and devotion of its employees. Become part of the dedicated Program Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Adult Rehabilitation Program. Under the direction of the Administrator for Program, the Intake Coordinator is responsible for outreach to ensure local agencies and key stakeholders (court system, probation, etc.) are aware of ARC (Adult Rehabilitation Center) participant requirements so eligible persons can receive services and reside in our program facility(ies). As a Program team member, he/she interviews and/or provides information to prospective program participants, completes paperwork for incoming residents, maintains files and referral/waiting lists, and participates in intra-agency/community meetings as needed to ensure house count remains at acceptable levels.

Requirements

BA in a Social Service field preferred
Two (2) years of verifiable professional related experience required
High School graduate or equivalent (GED) required
Possession of a valid Driver's License with acceptable driving record required
Knowledge of Microsoft Office programs, MSWord, Excel, and Access with ability to learn additional software as appropriate.
Excellent organizational skills with attention to detail
Professional judgment and integrity in holding in confidence all information pertaining to beneficiaries, families, and co-workers
Effective written and verbal communication skills
Strong customer service skills with the ability to work with diverse populations

Responsibilities

Conduct screening interviews at the center or at other community agencies and institutions with applicants seeking admission to the program. Confer with referral agents and other extra-agency personnel concerning prospective beneficiaries and request written background information when necessary. Screen individuals on the phone when appropriate. Determine program eligibility or referral based on the personal interview and written information.
Refer ineligible applicants to other, more appropriate community agencies and institutions.
Process admitted beneficiaries via program/available services orientation. Explain applicable rules and regulations.
Obtain necessary signatures on all formal agreements; ensure new intake understands all key points.
Initiate case record folders, complete all data entry in all pertinent areas of the ARC software (BITS), make ID cards.
Dispense clothing requisitions- for new intakes. Take personal inventories of clothing and other belongings and arrange dormitory assignments in cooperation with Resident Manager; scheduling interviews with the Counselor or Chaplain.
Maintain ongoing contact with current and prospective referral sources to ensure referrals are kept at an adequate level to maintain program integrity. Devote a minimum of four (4) hours weekly to direct outreach in surrounding communities using an ARC vehicle.
Attendance at inter-agency meetings and conferences as needed or required.
Preparation of any reports or statistical information as required by Administrator for Program.
Maintain confidentiality of all records, including discharged files, as needed and required for program operation (CFR 42 & HIPAA). Prepare beneficiary files w/blank forms required by ARC Command.
Crosstrain to cover Program Aide tasks as needed.
Other duties as assigned by Administrator for Program.