Intake Coordinator - ProHealth Home Health & Hospice

ProHealth Home Health and Hospice
2d

About The Position

An Intake Coordinator serves as a support to the business development and operational teams. Responsible for entering patient referral documentation and information for all Home Health and Hospice Agencies. The Intake Coordinator will communicate with the operational and business development teams to ensure timely initiation of care. Serves as a resource to provide education and information on company’s programs and services to patients, caregivers, physicians, case managers, discharge planners, social workers and others.

Requirements

  • High School Diploma or GED
  • One year of data entry experience.
  • Basic medical terminology.
  • Computer Skills including to but not limited to Microsoft Office, MS Excel, MS Word
  • Strong communication, interpersonal and organizational skills
  • Knowledge of physician, hospital, skilled nursing facility, case management and discharge planning service needs.
  • Ability to effectively communicate with multiple departments in a timely manner.
  • Ability to multi-task and adjust to a fast-paced work environment with high demands.
  • Ability to handle stressful situations and deadlines.
  • Ability to demonstrate strong communication skills.
  • Promotes team efforts and works well with others.
  • Recognizes the rights and responsibilities of the company and patient confidentiality.
  • Ability to redirect priorities on short notice.

Nice To Haves

  • One or more years of intake experience.

Responsibilities

  • Input Patient Referrals
  • Manage Electronic Referral Systems
  • Completing Daily Intake Report
  • Accepting and Declining Referral
  • Strong Customer Service Skills
  • Administrative Duties
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