Intake Coordinator - Part Time & Full-Time Available
About The Position
TCT is a growing therapist-owned and operated company providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy services in home and assisted living settings. We are committed to fostering a close-knit, supportive culture while delivering compassionate, quality care that restores independence for our clients. At TCT, you’ll enjoy competitive pay, flexible schedules, and the opportunity to grow in a rewarding, professional environment. Our values—Tailored, Transformative, Transparent, Compassion, Care, and Community (T’s and C’s)—guide everything we do. We’re seeking a dedicated Intake Coordinator with at least 1 year of medical administrative/office experience to join our team. This role is crucial in supporting our daily operations, requiring excellent communication, clerical, and organizational skills. As an Intake Coordinator, you’ll manage a variety of administrative tasks and serve as the liaison between therapists, patients, families, and medical professionals.
Requirements
- Minimum 1 year of medical office/administrative experience.
- Strong organizational, clerical, and time management skills with a keen eye for detail.
- Professional phone etiquette and excellent verbal/written communication skills.
- Proficiency in Google Suite (Docs, Sheets, Forms) is required
- Reliable, hard-working, and able to thrive in a fast-paced environment.
Responsibilities
- Receive and document verbal orders from doctor’s offices.
- Manage and upload referrals to the system.
- Communicate effectively with therapists, patients, families, and healthcare providers.
- Answer inbound calls and make outbound calls to doctor’s offices.
- Prepare, receive, and distribute faxes.
- Create and format letters, memos, and other necessary documents.
- Upload signed documents and ensure accurate record-keeping.
- Respond to emails and forward messages to the appropriate team members
- Maintain and update spreadsheets using Google Suite tools.
Benefits
- Medical, dental, vision, and supplemental benefits (eligible after 30 days).
- 401(k) plan with company match (eligible after 90 days).
- Six major holidays off (after 90 days).
- Flexible schedules and paid time off.
- On-the-job training and upward mobility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
