Intake Coordinator (Full Time)

Pyramid Healthcare•Hammonton, NJ

10h•$17

About The Position

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Summary: Pyramid Healthcare’s Detox and Residential Treatment Center in Hammonton, NJ provides a trauma-informed, person-centered treatment model for men and women in search of meaningful, long-term recovery. In addition to evidence-based treatment, clients participate in scheduled groups, individual counseling and a variety of elective groups that support their transition to a sober lifestyle in an expansive setting. We are seeking a detail-oriented and client-focused Intake Coordinator to manage the admission and discharge process for individuals entering and completing care at our facility.

Requirements

High school diploma or GED required
Experience working with individuals in behavioral health or substance use treatment preferred
Strong communication, organization, and attention to detail; ability to work collaboratively and compassionately in a fast-paced setting

Responsibilities

Coordinate and complete admission paperwork, collect documentation (e.g., photo ID, insurance), and collaborate with nursing for client onboarding
Conduct level-of-care assessments and complete PCPC or ASAM documentation for admissions, continued stays, and discharges
Manage insurance-related processes, including precertification and utilization review (UR) notes
Assist SCA clients with the Medical Assistance application process, including communication with representatives and submission of required forms
Maintain communication with outside stakeholders (e.g., probation/parole officers, employers) with proper client consent
Organize and distribute client photos, label with MR numbers, and file appropriately
Support discharge processes for detox-only clients, including scheduling outpatient appointments and coordinating with clinical and nursing teams
Conduct phone and in-person pre-screens, enter data into the electronic clinical record, and schedule assessments or referrals
Ensure compliance with confidentiality, licensing, and accreditation standards
Complete required trainings and perform other duties as assigned