Intake Coordinator - Home Health
About The Position
Intake Coordinator – Home Health GrandCare Health Services – Pasadena, CA Pay Range: $24.00 – $28.00 per hour Job Type: Full-Time About GrandCare Health Services At GrandCare Health Services, we are proud to be a leader in post-surgical rehabilitation, delivering expert, compassionate care in the comfort of our patients’ homes. Serving communities across Southern California, we specialize in orthopedic rehab—not your typical home health population—and are committed to dignity, respect, and exceptional outcomes. We offer a close-knit, high-performing team environment where clinicians and staff are empowered to grow professionally, specialize in orthopedics, neuro, and pain management, and truly see their patients improve. Our culture is built on trust, autonomy, and support—and our Yelp reviews speak for themselves! Position Summary We are seeking an experienced and compassionate Intake Coordinator to join our growing team. In this vital role, you will manage the patient intake process from start to finish, ensuring a seamless experience for patients, families, and referral sources. You’ll be the first point of contact and a key contributor to our mission of delivering life-changing service.
Requirements
- Minimum 2 years of healthcare experience, preferably in home health or hospice intake/referrals.
- Strong communication, negotiation, and public relations skills.
- Demonstrated autonomy, flexibility, and teamwork.
Nice To Haves
- Familiarity with EMR systems and insurance processes preferred.
Responsibilities
- Oversee daily patient referral and intake operations.
- Ensure compliance with state, federal, and Joint Commission regulations.
- Implement and improve intake policies and procedures.
- Build and maintain strong relationships with referral sources.
- Coordinate patient education, plan of care initiation, and service provider communication.
- Manage insurance verification and authorization processes.
- Monitor referral trends and report key metrics.
- Maintain knowledge of agency contracts and community resources.
Benefits
- Competitive compensation
- Health, dental, vision, life, and disability insurance
- 401(k) with generous company match
- Critical illness benefit
- Paid time off
- Employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
