We’re looking for an Insurance & Intake Coordinator -- a 'Infusion Guide' -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite whenever patients are scheduled. This role will be based in Roanoke, VA. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload.