Intake Coordinator / Program Assistant

Easter Seals Florida Inc • FL

155d • $15 - $16

About The Position

Easterseals Florida is hiring an Intake Coordinator / Program Assistant to support the Elder Options services in Putnam County. This role is ideal for someone with strong administrative skills, experience in senior services or social services, and a commitment to making a difference in the lives of seniors. If you're ready to join a mission-driven team and help improve the lives of older adults in Putnam County, we want to hear from you.

Requirements

• Associate’s degree or equivalent from a two-year college or technical school
• Minimum of 3 years’ experience in administrative support, preferably in a social service setting
• Strong customer service and communication skills (verbal and written)
• High level of attention to detail, time management, and organizational skills
• Proficiency in Microsoft Office (Word, Excel, Outlook) and database systems
• Fast and accurate typing/data entry skills
• Experience with data systems required
• Energetic, professional, and team-oriented individual

Responsibilities

• Serve as the primary point of contact for client referrals and intake coordination
• Lead data entry, analysis, and reporting using Webauthor, eCIRTS, and other database systems
• Support the Putnam Senior Services Manager, Case Managers, and Case Aides with daily operations
• Prepare accurate program reports and ensure timely submission
• Collaborate with the billing team and subcontractors to resolve service documentation issues
• Assist with community outreach events to promote services and recruit clients
• Maintain high standards of quality assurance, data accuracy, and organizational efficiency

Benefits

• Live and on-demand professional development opportunities
• Medical, dental, and vision insurance
• Paid holidays, vacation, sick, and personal time
• Employee Assistance Program and supplemental insurance options
• 403B retirement savings plan
• Wellness program and strong work-life balance
• The opportunity to make a meaningful impact in your community and organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees