INTAKE COORDINATOR/OUTPATIENT

UHS • Washington, DC

83d

About The Position

The Psychiatric Intake Coordinator is accountable for assisting with intake assessments and referral activities for the Outpatient program at the facility. This position involves extensive patient contact and interfaces closely with the Intake RN, Utilization Review staff, PIW business office staff and clinical staff. This position is also responsible for basic mental health tech functions, inquiry calls, insurance verification, safety checks and scheduling of evaluations and admissions. Will conduct medication observations, and utilize verbal deescalation techniques. The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130 bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants.

Requirements

• High school diploma required; Bachelor's Degree preferred.
• Minimum of two (2) years’ experience in a health care setting dealing directly with patients.
• Prior behavioral health, corrections or emergency room experience highly preferred.
• Demonstrated knowledge of computer skills.
• Demonstrated knowledge of customer service and patient care principles.
• CPR and CPI training must be completed before providing direct care services.

Nice To Haves

• Ability to communicate over the telephone and in face-to-face situations.
• Ability to handle multiple tasks effectively.
• Ability to maintain confidentiality of all information.

Responsibilities

• Assist with intake assessments and referral activities for the Outpatient program.
• Interface closely with Intake RN, Utilization Review staff, PIW business office staff, and clinical staff.
• Perform basic mental health tech functions.
• Handle inquiry calls and insurance verification.
• Conduct safety checks and schedule evaluations and admissions.
• Conduct medication observations.
• Utilize verbal deescalation techniques.

Benefits

• Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• UHS employee discounted stock option plan
• Tuition Reimbursement and Student Loan Repay Program
• Employee Assistant Program (EAP)
• Life Insurance and Disability Insurances
• Flexible Spending Account
• Pre-tax Metro SmartTrip Benefits
• Career development opportunities within UHS and its 300+ Subsidiaries!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees