Intake Coordinator, Hospice

AccentCare • Columbia, MD

89d • $22 - $24 • Onsite

About The Position

As a Full-Time Admissions Coordinator at AccentCare, you will play a crucial role in the hospice care process. This position is based in Columbia, MD, and is not remote. You will be part of a collaborative culture that prioritizes excellence and compassion in patient care. The role involves receiving professional referrals, coordinating visits, and maintaining communication with various stakeholders to ensure seamless hospice service initiation.

Requirements

• Associate degree, preferred.
• 1+ year of hospice experience.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Excellent customer service background.
• Demonstrated familiarity with policies of the organization and state(s) and federal regulations pertaining to hospice services.
• Ability to work closely with a wide variety of stakeholders.
• Effective use of problem-solving skills.

Responsibilities

• Receive professional referrals and obtain critical referral information to ensure timely response and data entry in the electronic medical record (EMR) system.
• Receive potential patient and family inquiries regarding Hospice services.
• Obtain and input referrals into EMR, including basic information regarding patient status to facilitate scheduling a visit.
• Coordinate and schedule visits to ensure appropriate staff makes initial contact based on patient condition and family situation.
• Communicate with referral sources, attending physicians, Seasons staff members, and other agencies to coordinate initiation of hospice services.
• Maintain regular communication with all involved in sign-on, consent, and admission assessment phases to ensure seamless coordination of information and services.
• Maintain accurate EMR documentation and referral statistics.

Benefits

• Medical, dental and vision coverage.
• Paid time off and paid holidays.
• Professional development opportunities.
• Company-matching 401(k).
• Flexible spending and health savings accounts.
• Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep and relaxation app.
• Programs to celebrate achievements, milestones, and fellow employees.
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree