PBGS, LLC. Ambulatory Surgery Center-posted about 1 year ago
$35,360 - $35,360/Yr
Full-time • Entry Level
Onsite

The Intake Coordinator/Front Desk Receptionist at PBGS, LLC. is responsible for providing exceptional customer service in an OB/GYN practice located in Downtown Brooklyn. This role involves greeting patients, managing their records, and ensuring a smooth flow of operations at the front desk. The position emphasizes patient satisfaction and adherence to HIPAA regulations while maintaining a welcoming environment.

  • Greeting each patient with a smile and professionalism.
  • Listening attentively to patients and directing them to the appropriate area.
  • Registering and scheduling patients for special procedures.
  • Initiating the patient's medical record.
  • Accommodating non-English speaking patients with Language Line.
  • Receiving and routing documents, forms, and medical records.
  • Upholding HIPAA laws and regulations.
  • Keeping an accurate list of all patients admitted each day.
  • Maintaining the Front Desk area and patient waiting room presentable.
  • Performing additional tasks as needed.
  • Prior experience as an Admitting Clerk in a hospital, doctor's office, ambulatory clinic, or similar setting with high volume public interaction.
  • Excellent customer service and documentation skills.
  • Organizational skills and ability to multi-task.
  • Knowledge of medical terminology.
  • Prior EMR experience, preferably with AMKAI and ProVation MultiCaregiver.
  • High School Graduate required.
  • Medical Billing experience (2 years preferred).
  • Experience in Medical Procedure Scheduling (2 years required).
  • Continuous opportunities for growth and development.
  • Supportive work culture that values team members.
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