Intake Coordinator/Front Desk Receptionist

PBGS, LLC. Ambulatory Surgery Center

377d • $35,360 - $35,360 • Onsite

About The Position

The Intake Coordinator/Front Desk Receptionist at PBGS, LLC. is responsible for providing exceptional customer service in an OB/GYN practice located in Downtown Brooklyn. This role involves greeting patients, managing their records, and ensuring a smooth flow of operations at the front desk. The position emphasizes patient satisfaction and adherence to HIPAA regulations while maintaining a welcoming environment.

Requirements

• Prior experience as an Admitting Clerk in a hospital, doctor's office, ambulatory clinic, or similar setting with high volume public interaction.
• Excellent customer service and documentation skills.
• Organizational skills and ability to multi-task.
• Knowledge of medical terminology.
• Prior EMR experience, preferably with AMKAI and ProVation MultiCaregiver.
• High School Graduate required.

Nice To Haves

• Medical Billing experience (2 years preferred).
• Experience in Medical Procedure Scheduling (2 years required).

Responsibilities

• Greeting each patient with a smile and professionalism.
• Listening attentively to patients and directing them to the appropriate area.
• Registering and scheduling patients for special procedures.
• Initiating the patient's medical record.
• Accommodating non-English speaking patients with Language Line.
• Receiving and routing documents, forms, and medical records.
• Upholding HIPAA laws and regulations.
• Keeping an accurate list of all patients admitted each day.
• Maintaining the Front Desk area and patient waiting room presentable.
• Performing additional tasks as needed.

Benefits

• Continuous opportunities for growth and development.
• Supportive work culture that values team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED