Intake Coordinator - Day Shift

Universal Health Services • Scottsdale, AZ

79d

About The Position

Via Linda Behavioral Hospital is an innovative behavioral health hospital offering a full continuum of inpatient and outpatient services to the people of Scottsdale and the greater Phoenix, Arizona metro area. Our 120-bed facility will offer specialized mental health services and substance use treatment for teens, adults and older adults experiencing issues such as depression, anxiety, personality disorders and co-occurring addictions. Under the direction of the Director of Intake, the Intake Coordinator is responsible for coordinating aspects of the intake/assessment process and providing excellent direct patient care. The responsibilities include efficient and effective handling of inquiry calls, processing of referrals for possible admission, knowledge of and maintaining communication with referral sources, families, patients and unit staff. Additional responsibilities include insurance verification/precertification, patient registration process, patient observations, scheduling of evaluations, admissions processing, bed board monitoring, and other duties as assigned by the intake leadership team.

Requirements

• High School Diploma or GED
• 1 year of experience in social services, community mental/behavioral health, mental-health setting, inpatient setting
• Experience performing administrative duties, crisis interventions, and customer service
• Must have or be able to obtain a Level 1 Fingerprint Clearance Card

Responsibilities

• Coordinate aspects of the intake/assessment process
• Provide excellent direct patient care
• Handle inquiry calls efficiently and effectively
• Process referrals for possible admission
• Maintain communication with referral sources, families, patients, and unit staff
• Perform insurance verification/precertification
• Manage patient registration process
• Conduct patient observations
• Schedule evaluations and admissions processing
• Monitor bed board
• Perform other duties as assigned by the intake leadership team

Benefits

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• Generous Paid Time Off
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its Subsidiaries
• Education Assistance after 90 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees