Intake Coordinator-ABA

The Treetop ABA • Inwood, NY

98d • $50,000 - $60,000

About The Position

Treetop | Discovery ABA Family of companies is seeking a driven and compassionate Intake Coordinator to join our onsite team in Inwood, NY. In this fast-paced, sales-focused role, you'll be the first point of contact for families seeking life-changing autism therapy services. This position is perfect for someone with experience in outreach, intake, or client success-especially in high-volume or phone-heavy environments-who is motivated by goals and wants their work to make a meaningful impact.

Requirements

• 1+ year in a sales, outreach, intake, or client-facing role
• Comfortable in a high-volume, phone-driven setting
• Excellent communication and persuasive skills
• Motivated by goals, KPIs, and bonus opportunities
• Experience with Salesforce or similar CRMs preferred
• Organized, detail-oriented, and strong at follow-through
• High school diploma required; associate's or bachelor's degree preferred

Nice To Haves

• Experience in ABA, healthcare, or behavioral health is a plus, but not required

Responsibilities

• Serve as the first point of contact for families seeking ABA therapy
• Make 75–100+ outbound and inbound calls daily
• Clearly explain our services and guide families through the intake process
• Follow up diligently to collect documents, insurance details, and consents
• Track all interactions and progress in Salesforce and related platforms
• Meet performance targets for speed, conversion, and intake completion
• Collaborate with internal teams to ensure a smooth onboarding experience

Benefits

• Base salary of $50,000–$60,000 (based on experience)
• Performance-based bonus and incentive programs
• Health insurance, PTO, and paid holidays
• 401(k) with employer match
• Opportunities for advancement in a fast-growing organization
• Purpose-driven work with a supportive, collaborative team
• Work onsite in a professional, mission-driven environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED