Intake Clinician

Uhs • West Allis, WI

24d

About The Position

Granite Hills Hospital is seeking a talented and dynamic Intake Clinician to join our team of dedicated healthcare professionals! Shift/s: Nights, 7:00 PM - 7:30 AM with availability for weekends. Join a dynamic team of leading professionals dedicated to coordination of all admission processes and serving as clinical liaison to community referral sources, physicians referrals, families, and individuals in the growing career of behavioral health at our new hospital, Granite Hills Hospital. Expand your skill set, become a professional change maker, in a fast-paced, service oriented Intake and Admissions Department. Intake/Admissions Clinician includes: Responding to inquiry calls, referrals, and crisis behavioral health patient needs. Following processes in reviewing referrals, completing clinical and suicide assessments, working with physicians through to possible admission. The Intake/Admissions Clinician is the initial contact with potential patients and referral sources, coordinates the referral and intake process, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff. The Intake/Admissions Clinician is responsible for the verification and prior authorization of insurance benefits as needed. Responsibilities include : Working with a team of Intake/Admission professionals to clinically assess potential patients, verifying insurance, medically triaging patients, completing assessments, entering calls and admissions into computer as well as documentation, staffing clinical with physician, and completing paperwork and process through to possible admission. Following all regulatory requirements, facility policies and procedure, as well as culture based on service excellence.

Requirements

• Excellent communication skills, i.e., verbal and written.
• Ability to prioritize; work well under periods of high stress and pressure.
• Ability to multi-task and demonstrate critical thinking skills.
• Demonstrates an understanding of funding entities.
• Thorough knowledge of psychiatric services provided by the hospital.
• Ability to work flexible hours.
• Requires a basic understanding of computers; and accurate data entry skills.
• Knowledge of insurance contracts and payors.
• Knowledge of precertification for inpatient hospitalization.
• Experience gathering and documenting medical and clinical information to assess and staff appropriately with physician.
• Ability to triage for psychiatric needs.
• Working knowledge of DSM-V diagnostic criteria, mental status exam, and suicidality.
• Excellent customer service skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, visitors, families and referral sources.
• BLS certification and Crisis Prevention Institute (CPI) certification training is a requirement of this position and may be obtained during new employee orientation.
• Master's Degree in Counseling, Psychology, Social Work or Human Services field, and licensed RN, LCSW, LPC, LMFT preferred.
• Minimum of one to two (1-2) years of experience preferred in psychiatric health care.
• Working knowledge of DSM-V diagnostic criteria, mental status exam, and clinical assessments.

Responsibilities

• Responding to inquiry calls, referrals, and crisis behavioral health patient needs.
• Following processes in reviewing referrals, completing clinical and suicide assessments, working with physicians through to possible admission.
• Coordinates the referral and intake process
• Facilitates the admission process
• Maintains communication with referral sources, families, patients and unit staff.
• Responsible for the verification and prior authorization of insurance benefits as needed.
• Working with a team of Intake/Admission professionals to clinically assess potential patients, verifying insurance, medically triaging patients, completing assessments, entering calls and admissions into computer as well as documentation, staffing clinical with physician, and completing paperwork and process through to possible admission.
• Following all regulatory requirements, facility policies and procedure, as well as culture based on service excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level