Intake Clinician

UHS • West Allis, WI

111d

About The Position

Granite Hills Hospital is seeking a talented and dynamic Intake Clinician to join our team of dedicated healthcare professionals! The Intake/Admissions Clinician is the initial contact with potential patients and referral sources, coordinates the referral and intake process, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff. This position includes responding to inquiry calls, referrals, and crisis behavioral health patient needs, following processes in reviewing referrals, completing clinical and suicide assessments, and working with physicians through to possible admission. The role requires working with a team of Intake/Admission professionals to clinically assess potential patients, verifying insurance, medically triaging patients, completing assessments, entering calls and admissions into the computer, and following all regulatory requirements, facility policies and procedures, as well as culture based on service excellence.

Requirements

• Excellent communication skills, both verbal and written.
• Ability to prioritize and work well under high stress and pressure.
• Ability to multi-task and demonstrate critical thinking skills.
• Thorough knowledge of psychiatric services provided by the hospital.
• Basic understanding of computers and accurate data entry skills.
• Knowledge of insurance contracts and payors.
• Experience gathering and documenting medical and clinical information.
• Ability to triage for psychiatric needs.
• Working knowledge of DSM-V diagnostic criteria, mental status exam, and suicidality.
• BLS certification and Crisis Prevention Institute (CPI) certification training.

Nice To Haves

• Master’s Degree in Counseling, Psychology, Social Work or Human Services field.
• Licensed RN, LCSW, LPC, LMFT preferred.
• Minimum of one to two (1-2) years of experience in psychiatric health care.

Responsibilities

• Responding to inquiry calls, referrals, and crisis behavioral health patient needs.
• Completing clinical and suicide assessments.
• Working with physicians through to possible admission.
• Coordinating the referral and intake process.
• Facilitating the admission process.
• Maintaining communication with referral sources, families, patients, and unit staff.
• Verifying and obtaining prior authorization of insurance benefits as needed.
• Clinically assessing potential patients.
• Medically triaging patients.
• Completing assessments and documentation.
• Staffing clinical with physician.
• Following all regulatory requirements and facility policies.

Benefits

• $2,000 Signing Bonus!
• Flexible shift options: Days or Nights, 7:00 PM - 7:30 AM or 7:00 AM - 7:30 PM with availability for weekends.

What This Job Offers

• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees