Intake Assistant

Concordia Lutheran Ministries and Affiliates•Meadville, PA

15h

About The Position

VNA Alliance is a faith based, non-profit organization based in Meadville, Pennsylvania. VNA Alliance serves Crawford, Mercer, Venango, Erie, Forest, Warren, Butler, and Lawrence counties. We offer skilled nursing, palliative care, and comprehensive therapy services. The Intake Assistant is responsible for supporting the clinical management team in the daily operations of the Home Health office. Contributes ideas and suggestions to improve techniques, methodologies, and productivity.

Requirements

Two (2) years of progressive experience in a home health setting preferred
Computer Skills: Microsoft Word and Excel
Excellent organizational skills with attention to detail
Good communication and interpersonal skills
Ability to prioritize and organize daily work load
Prior experience in scheduling and/or data entry preferred
High School education required

Responsibilities

Prepares and runs reports from the computer system and ensures information is forwarded to the proper individual.
Creates/updates/maintains spreadsheets.
Phone calls to patients to enhance patient experience.
Assists with Face-to-Face process.
Responsible for clearing faxes and distributing to correct individuals.
Assist with clerical duties associated with referrals
Enter patient demographic information into the database
Assist in statistical data gathering
Prepare weekly referral report
Other duties as assigned
Effectively communicates with co-workers, supervisors, patients, and all outside contacts in a professional manner.
Interacts with field staff, patients, families, physicians, other health disciplines, agencies, insurance companies, hospitals, labs, employers, government agencies and representatives as necessary
Demonstrates a high priority towards serving internal and external clients in a courteous and timely manner.
Promotes cooperation and understanding within the agency.
Maintains a professional standard of conduct, projecting a positive image of the homecare service line at all times.
Complies with risk management practices.
Adheres to all policies and practices of the company.
Maintains confidentiality of patient and staff information.