Intake Assessment Technician (PRN)

Silver Oaks Behavioral Hospital•New Lenox, IL

2d•$23

About The Position

JOIN OUR TEAM AS AN INTAKE ASSESSMENT TECHNICIAN! (PRN) + GENEROUS SHIFT DIFFERENTIALS (weekday overnights, weekend days & weekend overnights) Your Work Matters How will you make a difference? Are you an empathetic and dedicated professional seeking to positively impact the mental well-being of individuals? Your opportunity awaits at Silver Oaks Behavioral Hospital ! The Intake Assessment Technician is responsible for assisting in the process of receiving, scheduling and/or referring inquiry calls. Assist the A&R Clinicians, Coordinators and Director with coordinating assessments, initiating Intake paperwork and insurance information. Work to ensure smooth transition into the admission process. Assist in monitoring to assure the safety of the patient. The Intake Assessment Technician will be responsible for: Receiving referral calls, obtaining minimal demographic information, and referring the call to the appropriate source or scheduling an assessment. Process all requests for information and external referrals. Completes pre-certifications as needed. Assist in arranging for admission of patients, including alerting the business office staff to begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the Case Manager. Determine what Releases of Information are needed, and process them accordingly, per policy. Assist in obtaining needed records and information. Assist in maintaining all statistics; provide support to the Outcome Study, and other data, as assigned. Maintains good communication with the Utilization Review, Business Office, and other staff as indicated. Maintains log of received calls and disposition of the calls, and other informational tools as assigned. Establishes and maintains effective relationships with customers, practicing good standard of customer service. Your Experience Matters What we’re looking for: Qualifications Get to know us Outstanding Care, Compassionate People, Unparalleled Service Welcome to Silver Oaks Behavioral Hospital (SOBH), a leading provider in mental health and substance abuse disorder treatment. Our state-of-the-art 112-bed facility is designed to provide patients with a comfortable and safe environment for therapeutic care. We offer evidence-based therapy modalities that have been proven to decrease symptoms of mental illness and facilitate lasting change. At SOBH, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals. Join us in providing exceptional care and contributing to the well-being of individuals and families in need and be a part of the transformative healthcare experience at Silver Oaks Behavioral Hospital. To learn more about SOBH, visit us at: https://www.silveroaksbehavioralhospital.com/ TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. I ndividuals M aintaining P ositive A ttitude and C ommitment T o S ervice ____________________________________________________________ At Silver Oaks Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Requirements

Bachelors’ degree preferred.
Must maintain a valid driver's license in the applicable state.
One year of related experience, with a knowledge of psychiatric patient care techniques with understanding of mental illness, preferred.
May be required to work overtime and flexible hours.

Responsibilities

Receiving referral calls, obtaining minimal demographic information, and referring the call to the appropriate source or scheduling an assessment.
Process all requests for information and external referrals.
Completes pre-certifications as needed.
Assist in arranging for admission of patients, including alerting the business office staff to begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the Case Manager.
Determine what Releases of Information are needed, and process them accordingly, per policy.
Assist in obtaining needed records and information.
Assist in maintaining all statistics; provide support to the Outcome Study, and other data, as assigned.
Maintains good communication with the Utilization Review, Business Office, and other staff as indicated.
Maintains log of received calls and disposition of the calls, and other informational tools as assigned.
Establishes and maintains effective relationships with customers, practicing good standard of customer service.