Intake Assessment Clerk

The Salvation Army USA Central Territory • Detroit, MI

106d

About The Position

The Intake Assessment Clerk plays a critical role in managing the intake process for new clients, ensuring a seamless and efficient admission experience. This position involves coordinating various administrative tasks, maintaining accurate records, and facilitating communication between clients, intake staff, and medical providers.

Requirements

• Must possess a High School Diploma or equivalent
• Experience with substance abuse or mental health populations preferred
• Proficiency with Microsoft Office applications, internet and e-mail
• Experience using Electronic Medical Records systems preferred
• Complete Safe From Harm training, and keep current as needed

Responsibilities

• Assist in screening and scheduling all new client intakes, managing provider calendar, and ensuring effective communication with intake and medical staff
• Coordinate drug testing involving contracted site lab
• Organize daily workflow for intake therapists
• Troubleshoot admission and authorization issues with providers
• Remove intake packet and Socrates distribution ensuring all clients receive the necessary documentation
• Ensure intake process for clients within established time frame as indicated for each program, including financial information, PHI, treatment agreements, and admission and assignments for all new clients in SAM
• Distribute and complete intake packet forms and scan/fax admission forms and releases to PIHP’s
• Distribute program rules/schedules to all clients at time of assessment
• Upload all intake documents into corresponding client file
• Distribute intake packet and Socrates
• Responsible for accuracy and updates of the bed census
• Monitor all admissions for Intake/Assessment, Residential, Outpatient, Intensive Outpatient and Detoxification to ensure program accuracy and complete daily census
• Track referral reports to ensure all client referrals are documented and processed correctly
• Perform other duties as assigned

Benefits

• Health Care Benefits including Medical, Dental, Vision, Hearing, Flexible spending accounts, AFLAC, Voluntary life insurance benefits
• Pension contributions (currently 5.25% of your earnings) begin the first quarter after 1 year of employment, with vesting beginning after five years and full vesting after ten years
• 403(b) voluntary retirement savings plan participation immediately with approved vendors, currently no organizational match for contributions
• Sick days begin accruing after one full calendar month of employment, with up to 4 earned sick days per year as discretionary days
• Vacation begins accruing after one full calendar month of employment, with accrual rate based on years of service and approved hours worked
• Up to 2 personal days and 2 floating holidays per year, pro-rated on month of hire, with eligibility to use after 90 days of employment
• Paid holidays effective immediately

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED