Analyst, Intake

Rubicon • Atlanta, GA

7d • Hybrid

About The Position

The Intake Analyst is responsible for maintaining vendor invoice account credentials, monitoring invoice import behavior for missing invoices, and fixing account registration issues preventing a healthy import status. This is a key role in the improvement of invoices successfully importing into the Vendor Invoice Queue (VIQ), which directly reduces Stop Services due to missing invoices.

Requirements

• High school diploma required.
• Current Rubicon Employee with a minimum employment length of 1 year.
• Basic knowledge of Foundry and Microsoft Office, with emphasis on SharePoint and Excel.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Attention to detail and a commitment to accuracy in all aspects of program management.
• A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion.
• Ability to work independently while also being a team player who thrives in a collaborative environment.
• Discretion and trustworthiness in handling sensitive information and supporting high-level strategic initiatives.
• Travel and/or onsite work will be on an as needed basis
• To facilitate working from home, and as a requirement for this role, the employee must provide reliable internet connection with sufficient bandwidth to execute all job functions and technology setup conducive to remote work.
• A quiet, distraction-free workspace is required for maintaining productivity.

Nice To Haves

• Experience in account management, auditing, and invoice processing is a plus.

Responsibilities

• Audit open workorder reporting for missing invoices, schedule corrections and processing setup enhancements.
• Manage and report vendor invoice import inconsistencies (invoices failing to import after sent, credential failures, portal migrations).
• Track new account registrations, assure successful invoice import and stop service prevention during the first 120 days.
• Track cancelled account closing statements, assure billable invoices are provided prior to account deactivation from intake.
• Maintain accurate records on intake documentation to provide all groups with the current status of customer accounts.
• Report inaccurate invoice data to vendors to assure a successful import (bill to, email, portal access, contact information).
• Resolve day-to-day escalated requests relating to vendor invoice intake issues.
• Ability to travel and/or work onsite as needed.
• Performs other duties as assigned or apparent.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED