INT'L SALES STRATEGY SUPPORT SPECIALIST

NOW Health Group•Bloomingdale, IL

27d

About The Position

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Customer Service & Corporate Communication: Manage ongoing consumer complaints /counterfeit investigations. Implement external communication i.e. label and content updates, policy changes, etc. Strategic Planning & Execution : Support the execution of go-to-market strategies, defining product positioning by channel, and aligning with overall business objectives. Project Management : Support regional sales managers with the end-to-end process of new product launches/label customizations, including timelines, budgets, and resource allocation. Marketing Support & Analysis : Liaison between NOW marketing teams and accounts in need of brand support materials. Conduct market research, analyzing competitive landscapes, and identifying opportunities for growth. Digital Asset Management: Work collaboratively with the International Team and other departments on digital asset schedule, priority items, and completion date. Stays updated on product, procedural and regulatory knowledge. Continuous training/learning on tools like Amazon Ads (other eCommerce platforms), Google Ads, Photoshop/ Canva, Syndigo, Lythos, Red Points, etc. Drives compliance of NOW corporate brand standards. Complies with safety and GMP requirements. SAFETY RESPONSIBILITY STATEMENT Supports a culture of safe production and operations; follows all safety rules and procedures. Actively participates in the safety program by: engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when an employee sees a workplace health or safety hazard, until it is resolved. Assists with communicating safety information to new employees. Fulfills responsibilities as outlined in the company safety management plan.

Requirements

Bachelor’s degree and two years related sales, marketing/eCommerce experience and/or training; or equivalent combination of education and experience, including computer experience.
Ability to read and interpret documents.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Must have excellent verbal and written communication skills.
Microsoft Word and Excel knowledge is required.
Ability to perform basic math functions of addition, subtraction, multiplication and division.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Good problem solving skills.

Nice To Haves

Fluency in foreign languages is preferred.
Experience in using Amazon Vendor/Seller Central, Adobe Suite specifically, Photoshop, Illustrator, plus alternative design tools like Canva is desirable but not necessary.
Knowledge of other software like Salsify/Syndigo or Digital Asset Management tools (i.e. Lythos) will also be an advantage.
Candidates should be extremely organized, able to prioritize & multi-task in an ever-changing environment.

Responsibilities

Manage ongoing consumer complaints /counterfeit investigations.
Implement external communication i.e. label and content updates, policy changes, etc.
Support the execution of go-to-market strategies, defining product positioning by channel, and aligning with overall business objectives.
Support regional sales managers with the end-to-end process of new product launches/label customizations, including timelines, budgets, and resource allocation.
Liaison between NOW marketing teams and accounts in need of brand support materials.
Conduct market research, analyzing competitive landscapes, and identifying opportunities for growth.
Work collaboratively with the International Team and other departments on digital asset schedule, priority items, and completion date.
Stays updated on product, procedural and regulatory knowledge.
Continuous training/learning on tools like Amazon Ads (other eCommerce platforms), Google Ads, Photoshop/ Canva, Syndigo, Lythos, Red Points, etc.
Drives compliance of NOW corporate brand standards.
Complies with safety and GMP requirements.
Supports a culture of safe production and operations; follows all safety rules and procedures.
Actively participates in the safety program