Insurance Verifier/Financial Counselor

Prime HealthcareDallas, TX
16d

About The Position

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Dallas Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Dallas Medical Center is a 155-bed acute care hospital accredited by The Joint Commission that offers a wide range of medical services, including 24/7 emergency care, cardiology, wound care, surgical services, cardiac catheterization lab, and outpatient therapy. The hospital is the only trauma center in the vicinity and is also a Certified Chest Pain Center. Dallas Medical Center is a recipient of multiple Healthgrades Patient Safety Excellence Awards and eight Healthgrades Five-Star ratings over the past three years. For more information, visit www.dallasmedcenter.com .

Requirements

  • Knowledge of standard insurance companies and verification requirements.
  • Well versed in authorization processes for all payers.
  • Ability to multi-task, prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer Services experience required.
  • High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Responsibilities

  • Responsible for determining patient liability based on benefits and advises patient of their liability prior to scheduled elective procedures notifies patient(s) of financial responsibility; collection arrangement are made prior to services rendered for all elective care.
  • Verifies insurance eligibility, and benefits for emergent and urgent admissions, procedures or other services ensuring communication of patient responsibility to the patient or responsible party.
  • Verifies and secures accurate patient demographic and insurance information, updating patient account information as needed.
  • Assists patients in making arrangements as needed for patient responsibility by time of discharge for emergent or urgent services.
  • Screens and refers patients for possible linkage to state, county or other government assistance programs as well as Charity or Discounts as per the facility Charity and Discount policies.
  • Works closely with Case Management in securing Medicaid/Medical treatment authorizations as needed.
  • Maintains effective communication skills, including verbal, written and telephone.
  • Proficient in mathematical skills.
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