Insurance Verifier/Financial Counselor

Resurrection Medical Center • Chicago, IL

121d • $16 - $24

About The Position

The Insurance Verifier/ Financial Counselor is responsible for determining patient liability based on benefits and advises patient of their liability prior to scheduled elective procedures. They notify patient(s) of financial responsibility; collection arrangements are made prior to services rendered for all elective care. The role involves verifying insurance eligibility and benefits for emergent and urgent admissions, procedures, or other services, ensuring communication of patient responsibility to the patient or responsible party. The Insurance Verifier/ Financial Counselor verifies and secures accurate patient demographic and insurance information, updating patient account information as needed. They assist patients in making arrangements for patient responsibility by the time of discharge for emergent or urgent services. Additionally, they screen and refer patients for possible linkage to state, county, or other government assistance programs as well as Charity or Discounts as per the facility's Charity and Discount policies. The Insurance Verifier/ Financial Counselor works closely with Case Management in securing Medicaid/Medical treatment authorizations as needed. Effective communication skills, including verbal, written, and telephone, are essential, along with proficiency in mathematical skills.

Requirements

• Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.
• Ability to multi-task and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High School Graduate or GED Equivalent required.

Responsibilities

• Determine patient liability based on benefits and advise patients prior to scheduled elective procedures.
• Notify patients of financial responsibility and arrange collections prior to services rendered.
• Verify insurance eligibility and benefits for emergent and urgent admissions.
• Communicate patient responsibility to the patient or responsible party.
• Secure accurate patient demographic and insurance information, updating accounts as needed.
• Assist patients in making arrangements for patient responsibility by discharge time.
• Screen and refer patients for state, county, or government assistance programs.
• Work closely with Case Management to secure Medicaid/Medical treatment authorizations.
• Maintain effective communication skills, including verbal, written, and telephone.

Benefits

• Paid time off
• 401K retirement plan
• Medical coverage
• Dental coverage
• Vision coverage
• Tuition reimbursement
• Voluntary benefit options

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED