Insurance Verification Specialist
About The Position
Insurance Verification Specialist St. Luke's Cataract & Laser Institute is looking to hire a full-time Insurance Verification Specialist to join our team at The Villages location! About the Job The Insurance Verification Specialist reporting to Patient Services Manager is responsible for taking inbound calls to answer patients’ questions about their medical bills. The ideal candidate will be comfortable working in a team environment and has a strong customer service focus to effectively interact with patients, doctors, staff, and management. Company Mission “Life Changing Vision” is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke’s? St. Luke’s is a legendary ophthalmic practice with six locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke’s name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve.
Requirements
- Strong communication and customer support skills.
- Knowable in medical terminology and billing is a plus.
- Understands Medical insurance, deductibles, copay, and coinsurance.
- Must have strong computer skills.
- Customer service or insurance verification experience is required.
Nice To Haves
- Knowable in medical terminology and billing is a plus.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward patients at all times.
- Work with patients to answer questions and resolve any potential billing issues.
Benefits
- Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay
- Opportunity to build a career with a longstanding, reputable organization
- Career Advancement opportunities
- See more benefits at http://www.stlukeseye.com/careers/benefits/
- We are an Equal Opportunity Employer and a Drug Free Workplace
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
