Insurance Verification Specialist

Allied Solutions • Dakota Dunes, SD

220d

About The Position

The core responsibilities of the Insurance Verification Specialist include but are not limited to performing Outbound Calls to Insurance Agents/Regional offices or utilizing various electronic means such as websites for verification of loan collateral coverage. Works with vehicle and mortgage outbound calls.

Requirements

• High school diploma required.
• Use of clear, concise and effective oral communication.
• Ability to handle confidential information responsibly.
• Ability to identify, analyze, and resolve problems.
• Adaptable to change and able to make independent decisions.
• Ability to self-prioritize and has strong organization workflow skills.
• Ability to multi-task to maximize efficiency.
• Data entry and keyboard knowledge.
• Ability to work independently and within a team environment.
• Professional interaction with employees, peers, and customers.
• Ability to remain composed and effective under pressure.

Nice To Haves

• Ability to present ideas and input to assist in workflow improvements.

Responsibilities

• Perform Outbound Calls to Insurance Agents/Regional offices or utilize various electronic means for verification of loan collateral coverage.
• Read and understand insurance documents for both auto and mortgage to perform the correct task needed for that loan.
• Accurately verify the correct questions with insurance agents and regional offices.
• Document thoroughly in the history of the loan for lenders to understand clearly.
• Meet the department goal of 10 accounts per hour by performing website verifications and phone calls.
• Consistently obtain 90% or higher on all quality audits by understanding and reviewing procedure manuals.
• Identify, document, and report any learning opportunities to higher management.

Benefits

• Medical, dental and vision insurance coverage.
• 100% company-paid life and disability coverage.
• 401k options with company match.
• Three weeks PTO by the end of the first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED