Insurance Verification Representative - Eddy VNRA – FT Days

Trinity Health • Troy, NY

1d • Onsite

About The Position

Eddy Visiting Nurse & Rehab Association is seeking a detail-oriented Insurance Benefits Specialist to support their home care and hospice services in Troy, NY. This full-time role, working Monday through Friday from 8:00 AM to 4:00 PM, involves ensuring patients can begin care smoothly by accurately and efficiently verifying insurance benefits.

Requirements

• Strong attention to detail and organization
• Excellent communication and customer service skills
• Ability to multitask in a fast‑paced environment
• Ideal candidate should be very organized, patient, flexible and able to adapt well to changes
• High School Diploma required

Nice To Haves

• Insurance verification or healthcare billing experience preferred, not required
• Previous home care authorization, insurance verification, and billing experience is helpful or 2-3 years in a health care environment

Responsibilities

• Verify insurance eligibility for new and existing patients
• Confirm co‑pays, deductibles, visit limits, and authorization requirements
• Update insurance information and process coverage changes
• Research alternative coverage options when needed
• Request initial and follow up authorization for specific programs
• Monitor and manage multiple work queues to ensure timely referral processing
• Collaborate with team members to meet timeliness and accuracy goals

Benefits

• Mission‑driven healthcare organization
• Stable weekday schedule, no weekends
• Supportive team environment
• Opportunity to grow in home care and hospice services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees