Insurance Verification Representative - West Central Park Campus
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About The Position
At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety. Join the MercyOne Family! We are looking to hire a Insurance Verification Representative! As an Insurance Verification Representative at MercyOne, you will be responsible for interfacing with patient and families to discuss payment options prior to or during hospitalization. Is also responsible for obtaining and documenting patients' insurance coverage and precertification or authorization requirements. Will also assist in reviewing payment alternatives such as Public Aid, SSI, Crime Victims, and Charity. Notifies patients, SBS staff and physicians of uncovered charges and updates data prior to hospitalization for scheduled and non-scheduled admissions. Will assist with collection for co-pay and deductibles. Will ensure all activities achieve high patient satisfaction levels and support successful billing activities, while supporting the standards and philosophies of Genesis Health System. Additional duties may also be assigned. Contacting precertification agencies in a multi-facility admission, pre-registration and emergency service areas.
