Insurance Coordinator

Rezolut • Allentown, PA

7h • Onsite

About The Position

Allentown Diagnostic Imaging, a Rezolut company, is seeking an Insurance Verification Rep to join their team. Rezolut is a national emerging platform of diagnostic medical imaging services, focusing on four key platforms to provide top-notch patient care partnered with innovative technology for better health outcomes. They offer high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services, aiming to be the best in radiology in each region. The Medical Insurance Verification Rep performs clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. This is a full-time position with a Monday-Friday schedule. The ideal teammate is a a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally, will work under general guidance with some expectation of autonomy, has excellent verbal and written communication skills and strong attention to detail, has the ability to prioritize tasks and to delegate them when appropriate, and acts with integrity, professionalism, and confidentiality.

Requirements

• Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience.
• Strong knowledge of administrative and clerical procedures.
• Proficient in computers and relevant software applications and practice management technology.
• Possession of strong problem solving skills and sound judgment.
• Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
• Knowledge of customer service principles and practices.
• Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
• Ability to be proactive and take initiative.
• Exhibit high level of quality through attention to detail and monitoring of work.
• Possession of strong organizational skills.
• Excellent verbal and written communication, as well as exceptional interpersonal communication skills.

Responsibilities

• Follows up on accounts that require further evaluation.
• Maintains patient demographic information and data collection systems.
• Verify insurance eligibility for both medical and vision insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly.
• Review patient deductibles and/or copays and enter into the billing system and spreadsheets provided to the front end department at all locations.
• Coordinate with front end regarding scheduling errors.
• Assist front end staff and call center staff in understanding carrier websites and verification of eligibility.
• Enter insurance referrals as needed.
• Participates in development of organization procedures and update of forms and manuals.
• Answers questions from patients, clerical staff and insurance companies.
• Works in conjunction with the reception to ensure clean billing.
• Performs miscellaneous job-related duties as assigned.
• Participates in educational activities and attends monthly staff meetings.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Assists in development and communication of SOP for key areas to improve accuracy and understanding of processes.

Benefits

• Immediately accrue PTO as you work! (Full Time)
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees