Insurance Verification Rep- Hybrid in Norfolk, VA!

Sentara Healthcare • Chesapeake, VA

438d • Hybrid

About The Position

The Insurance Verification Representative at Sentara Healthcare is responsible for performing insurance verifications for scheduled patient services and obtaining necessary pre-certifications. This full-time, permanent position operates in a hybrid model, requiring both in-office and remote work. The role is essential in ensuring that patients receive the appropriate insurance coverage for their healthcare services.

Requirements

• High School Diploma or Equivalent.
• One year of experience in a healthcare environment or completion of a healthcare-related certificate program.
• One year of experience with medical insurance in a hospital or physician's office.
• Transferable skills such as one year or more in a call center or customer service.

Nice To Haves

• Experience in a call center environment.
• Familiarity with medical terminology and insurance processes.

Responsibilities

• Perform insurance verification for all scheduled patient services.
• Obtain required pre-certifications in a multi-disciplinary environment.
• Assist patients with insurance-related inquiries and issues.
• Maintain accurate records of insurance verifications and communications.
• Collaborate with healthcare providers to ensure proper insurance coverage.

Benefits

• 401(a)
• Disability insurance
• Relocation assistance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Vision insurance
• 403(b)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 251-500 employees