Sentara Healthcare-posted about 1 year ago
Full-time • Mid Level
Hybrid • Chesapeake, VA
251-500 employees
Hospitals

The Insurance Verification Representative at Sentara Healthcare is responsible for performing insurance verifications for scheduled patient services and obtaining necessary pre-certifications. This full-time, permanent position operates in a hybrid model, requiring both in-office and remote work. The role is essential in ensuring that patients receive the appropriate insurance coverage for their healthcare services.

  • Perform insurance verification for all scheduled patient services.
  • Obtain required pre-certifications in a multi-disciplinary environment.
  • Assist patients with insurance-related inquiries and issues.
  • Maintain accurate records of insurance verifications and communications.
  • Collaborate with healthcare providers to ensure proper insurance coverage.
  • High School Diploma or Equivalent.
  • One year of experience in a healthcare environment or completion of a healthcare-related certificate program.
  • One year of experience with medical insurance in a hospital or physician's office.
  • Transferable skills such as one year or more in a call center or customer service.
  • Experience in a call center environment.
  • Familiarity with medical terminology and insurance processes.
  • 401(a)
  • Disability insurance
  • Relocation assistance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Tuition reimbursement
  • Paid time off
  • Vision insurance
  • 403(b)
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