Insurance Verification and Authorization Specialist - Days, Full Time
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About The Position
Join a world-class academic healthcare system, UChicago Medicine Crown Point, located in Crown Point, Indiana, as a Insurance Verification and Authorization Specialist. UChicago Medicine is an integrated academic and community health system with multiple primary medical facilities within the surrounding suburbs of Chicago. UChicago Medicine, Crown Point is a new two-story, 130,000-square-foot multispecialty care center and micro-hospital in Northwest Indiana for what will be the academic health system's largest off-site facility and its first freestanding building in Indiana. Under the general supervision of the Patient Access Manager, the insurance verification and authorization specialist will perform imperative duties and assume the responsibility for successful financial clearance of all scheduled patient services. Collaborates with Managed Care office to identify and interpret contracts governing patient care and provide timely response and resolution to patient inquiries. This includes securing the authorization, HMO referral and verifying benefits and will include bedded patients to ensure that the notification of admission is completed timely. This role with exhibit strong customer service skills, sophisticated communication and critical thinking skills in response to patient/care team inquiries and requests. Initiates problem solving to resolve patient inquiries by referring escalated concerns to appropriate sources for resolution when necessary.
