Insurance Trainee

Strickland Insurance Group•Goldsboro, NC

About The Position

Shadow in multiple departments in a variety of jobs to gain a basic understanding of the overall company. Applicant will develop skills and knowledge throughout the designated training period to ultimately identify a position most closely aligned with applicant’s interests and aptitude while mutually benefiting Atlantic Casualty.

Requirements

College degree in risk management and insurance preferred.
Time management skills.
Microsoft Office
Solid written and verbal communication skills are required to interact competently with internal and external customers.
Must be capable of logical and creative reasoning and be able to apply those skills in any situation.
Problem solving on the job is defined but may need further clarification to proceed.
The position requires collecting, compiling and organizing facts and figures in accordance with established procedures.
The incumbent has some latitude in decision-making by setting priorities and / or making decisions based on established procedures and policies. Guidance is readily available, and work may be checked for accuracy and completeness.
The incumbent deals with information that is considered personal and confidential and its disclosure would be detrimental to Strickland Insurance Group.
Must be able to clearly define systems and operational problems and draw valid conclusions and recommendations as to how to resolve.
Must possess ability to interpret and delegate an extensive variety of instructions in written or diagram form.
Reasoning; dealing with problems involving a few variables in standard situations.
Must also be able interact on personnel matters in a secure and confidential manner.

Responsibilities

Learn claims support team functions to include mail handling, answering phones, and all manner of support to assist the adjusters.
Obtain an adjuster license for the state of North Carolina.
Learn to analyze, review, and interpret policies, to assess liability, verify and review damages, and properly document information in the claim file.
Develop basic understanding of how to apply premium audit and account current cash applications.
Learn how to apply payments in Dashboard application.
Develop basic understanding of various coverage options.
Shadow underwriters to develop understanding of their and fact gathering and decision-making processes.
Assist underwriting assistants with policy endorsement processing.
Underwrite small new and renewal accounts.
Support territorial teams in all aspects of underwriting, including policy and inspection analysis, customer service support phone calls, and all other aspects of agency relationship management.
Learn process of setting up submission files and complete submission database updates.
Develop basic knowledge of all marketing functions.
Learn how to prepare communication materials and promotional items utilizing various mediums.
Shadow marketing team to see how agency relationships are developed and maintained.
Learn about agency books of business.
Learn process of sorting mail and scanning into ImageRight.
Develop basic knowledge of switchboard operations.
Shadow policy services and learn the workflow for processing policy endorsements.
Shadow network team to develop understanding of helpdesk functions and overall network management.
Learn to troubleshoot tickets, manage agent issues and test Atlantic Casualty Express System as well as Policy Issuance with P&C team.
Gain understanding of database administration functions with database management team.
Learn inner workings of Claim Center and how to test various components.
Gain understanding of various roles within IT and the impact on overall organizational effectiveness.