Insurance Trainee

Strickland Insurance Group-posted about 1 month ago
Full-time • Entry Level
Goldsboro, NC
51-100 employees
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Shadow in multiple departments in a variety of jobs to gain a basic understanding of the overall company.  Applicant will develop skills and knowledge throughout the designated training period to ultimately identify a position most closely aligned with applicant’s interests and aptitude while mutually benefiting Atlantic Casualty.

  • Learn claims support team functions to include mail handling, answering phones, and all manner of support to assist the adjusters.
  • Obtain an adjuster license for the state of North Carolina.
  • Learn to analyze, review, and interpret policies, to assess liability, verify and review damages, and properly document information in the claim file.
  • Develop basic understanding of how to apply premium audit and account current cash applications.
  • Learn how to apply payments in Dashboard application.
  • Develop basic understanding of various coverage options.
  • Shadow underwriters to develop understanding of their and fact gathering and decision-making processes.
  • Assist underwriting assistants with policy endorsement processing.
  • Underwrite small new and renewal accounts.
  • Support territorial teams in all aspects of underwriting, including policy and inspection analysis, customer service support phone calls, and all other aspects of agency relationship management.
  • Learn process of setting up submission files and complete submission database updates.
  • Develop basic knowledge of all marketing functions.
  • Learn how to prepare communication materials and promotional items utilizing various mediums.
  • Shadow marketing team to see how agency relationships are developed and maintained.
  • Learn about agency books of business.
  • Learn process of sorting mail and scanning into ImageRight.
  • Develop basic knowledge of switchboard operations.
  • Shadow policy services and learn the workflow for processing policy endorsements.
  • Shadow network team to develop understanding of helpdesk functions and overall network management.
  • Learn to troubleshoot tickets, manage agent issues and test Atlantic Casualty Express System as well as Policy Issuance with P&C team.
  • Gain understanding of database administration functions with database management team.
  • Learn inner workings of Claim Center and how to test various components.
  • Gain understanding of various roles within IT and the impact on overall organizational effectiveness.
  • College degree in risk management and insurance preferred.
  • Time management skills.
  • Microsoft Office
  • Solid written and verbal communication skills are required to interact competently with internal and external customers.
  • Must be capable of logical and creative reasoning and be able to apply those skills in any situation.
  • Problem solving on the job is defined but may need further clarification to proceed.
  • The position requires collecting, compiling and organizing facts and figures in accordance with established procedures.
  • The incumbent has some latitude in decision-making by setting priorities and / or making decisions based on established procedures and policies.  Guidance is readily available, and work may be checked for accuracy and completeness.
  • The incumbent deals with information that is considered personal and confidential and its disclosure would be detrimental to Strickland Insurance Group.
  • Must be able to clearly define systems and operational problems and draw valid conclusions and recommendations as to how to resolve.
  • Must possess ability to interpret and delegate an extensive variety of instructions in written or diagram form.
  • Reasoning; dealing with problems involving a few variables in standard situations.
  • Must also be able interact on personnel matters in a secure and confidential manner.
  • Health, Dental & Vision plans (HSA & PPO options)
  • 401(k) with company match + financial advisor access
  • Tuition reimbursement & student loan assistance
  • Paid parental leave
  • Counseling and mental wellness support
  • Flexible work and in-office schedules
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