Insurance Technology Program Manager, New York

Sixth Street•New York, NY

5d•$175,000 - $225,000

About The Position

This is a full-time role based in New York. The Sixth Street Insurance Operations & Program Management Office (PMO) Team is responsible for providing support, subject matter expertise, and strategic insight to the Sixth Street Insurance business unit and Sixth Street portfolio companies. As a Vice President, you will play a critical role in enhancing portfolio company operations through a technology and engineering lens. You will be a key partner to the investment team, supporting the underwriting of new deals by assessing technical infrastructure and identifying opportunities to leverage advanced technology solutions, including AI, to improve platform performance and scalability. As an Insurance Technology Program Manager in the Sixth Street Insurance Operations & PMO Team, you will play a key role in the continued build-out and expansion of the Insurance business unit in the following areas: Due diligence of M&A / deal pipeline Insurance business unit project portfolio management and report syndication support Program and project management of key initiatives Management of key business processes for the Sixth Street Insurance team Support of portfolio company technology projects, system/data conversions, portfolio / product integrations, and outsourcing efforts Operating expense planning and budgeting analysis and oversight of portfolio companies Mature interaction and engagement models with portfolio companies The candidate will work closely with Sixth Street’s investment professionals, portfolio company leadership teams, and internal engineering partners to drive tech transformation and performance improvements across the platform and maximize returns. The candidate will provide support for the Sixth Street Insurance portfolio companies across the U.S., Europe, and Bermuda. The overall objective of the role is to increase the value of the insurance portfolio by working closely with both internal and external stakeholders to deliver on the Insurance Business Plan.

Requirements

Highly motivated, entrepreneurial, and team-oriented candidates with strong problem-solving skills
Commercial and results orientation
Team orientation and influencing skills
High trust and integrity
Strategic and entrepreneurial mindset
Strong combination of organizational and interpersonal/communication skills
An ability to work through others to influence outcomes, as well as a willingness to “roll-up your sleeves” to get things done
Bias for action, change, and transformation
Significant attention to detail and ability to identify what matters most in a complicated operating environment
Team player with focus on joint success over individual accolade
Well organized and able to work on, and track, multiple projects concurrently
Motivated to work in a growing and a fast-paced, growing business
5-10 years of experience driving technology transformation in financial services (preferably insurance)
5-10 years of program / project management experience
Experience driving outsourcing of operations and technology business functions including contract design and negotiation with counterparties
Demonstrated ability to solve complex problems and deliver results in various business settings
Thorough understanding of how to evaluate ROI of various operations and technology improvement opportunities
Self-starter who requires little direction
Ability to multi-task and maintain composure in a high-volume environment
Strong sense of urgency; ability to execute quickly and efficiently with strong attention to detail
Strong verbal and written communication abilities
Structured problem solver who is able to synthesize complex information from a variety of sources into implementable recommendations and solutions
Ability to collaborate effectively across multiple teams.
Strong prioritization and project management skills.
Comfort working in a high growth, iterative environment

Nice To Haves

Deep experience in financial services operations, preferably life insurance, annuities, and pensions in the U.S. and Bermuda markets
Familiarly with investment and asset management operations for insurance companies a plus
MBA, consulting experience, and PMP a plus
Experience in private equity or alternative asset management a plus

Responsibilities

Deal Underwriting & Due Diligence: Lead the assessment of technology stacks, data architecture, and IT costs for deals / M&A transactions; perform due diligence on potential technology synergies, tech debt, and estimate the costs of integrating targets into existing portfolio companies or enhancing standalone platforms to inform bid pricing
Portfolio Company Tech Enhancement: Partner with portfolio company CTOs and COOs to modernize their engineering cultures and technology infrastructure, focusing on scalability, security, and operational efficiency. Provide strategic advice, insights, and support to portfolio companies on their technology transformations, data and portfolio migrations, and outsourcing strategies
AI & Modern Innovation: Identify and implement advanced technology solutions, including AI and machine learning, to automate insurance processes (claims, policy administration, etc.) and improve the performance of the Sixth Street Insurance business unit
Integration Management: Provide oversight and strategic direction to the technology roadmap of new acquisitions, ensuring seamless system and data conversions while minimizing operational disruption
Platform Capability Build-out: Collaborate with Sixth Street’s internal Engineering and Data teams to build out solutions for monitoring and managing insurance investments and real-time portfolio reporting. Recommend and support strategies to improve systems, processes, and scalability of the Insurance business unit
Expense Optimization: Conduct deep-dive analysis into portfolio company technology spend, recommending vendor consolidations, outsourcing strategies, and cloud-native transitions to improve margins
Risk Assessment: Provide operational risk oversight of portfolio companies and support risk assessments and mitigation strategies related to technology infrastructure
Strategic Advisory: Provide subject matter expertise on emerging InsurTech trends and how they can be applied to create a competitive advantage for Sixth Street’s insurance business unit
Cross Platform Collaboration: Contribute to improving and refining interaction and engagement models between Sixth Street and insurance portfolio companies

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