Insurance Svc Manager II
About The Position
As an Insurance Service Manager II within JPMorganChase, you will play a pivotal role in ensuring the quality and timeliness of insurance servicing activities. Your expertise in reviewing assets and collateral for appropriate insurance coverage will be crucial in maintaining the integrity of our loan portfolio. You will be expected to identify trends, root causes of errors, and propose solutions to enhance our servicing guidelines. Your proficiency in conflict management and critical thinking will be key in liaising with various departments and external vendors, ensuring compliance with policies and procedures. Your advanced strategic planning and time management skills will enable you to effectively prioritize tasks, manage change, and drive continuous improvement in our lending services.
Requirements
- Three or more years of experience in insurance servicing, with a focus on reviewing assets and collateral for appropriate coverage.
- Demonstrated proficiency in analyzing and reporting on the quality and timeliness of insurance servicing activities.
- Proven ability to identify trends and root causes of errors in insurance servicing, and propose effective solutions.
- Advanced skills in strategic planning and time management, with a track record of driving continuous improvement in lending services.
- Proficient in conflict management, with experience in liaising with various departments and external vendors to ensure compliance with policies and procedures.
Nice To Haves
- Proficient in leveraging AI/ML to enhance insurance processes and improve decision-making capabilities.
- Skilled in overseeing project management activities to ensure timely and successful delivery.
- Strong ability to build and influence relationships, with excellent written, oral, and interpersonal communication skills.
- Capable of identifying opportunities for process enhancements and implementing best practices
Responsibilities
- Conduct comprehensive reviews of assets and collateral to ensure appropriate insurance coverage, utilizing advanced knowledge of insurance servicing and lending services.
- Analyze and report on the quality and timeliness of insurance servicing activities, identifying trends and root causes of errors to enhance servicing guidelines.
- Collaborate with internal departments and external vendors to ensure compliance with policies and procedures, leveraging proficient conflict management skills.
- Prioritize and manage tasks effectively, utilizing advanced time management and strategic planning skills to drive continuous improvement in lending services.
- Contribute to the development and implementation of process improvements, utilizing problem-solving skills and a keen attention to detail.
Benefits
- We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
