Insurance Support Representative (Account Manager) - Sioux Falls

Cortrust Bank N A • Sioux Falls, SD

445d

About The Position

The Insurance Support Representative (Account Manager) at CorInsurance plays a crucial role in supporting the Health Insurance division by providing exceptional customer service and assisting with policy management. This position is designed for individuals who are committed to delivering high-quality service and maintaining strong relationships with clients and insurance partners. The role involves administrative tasks, policy transactions, and ensuring compliance with insurance regulations, all while fostering a family-oriented work environment.

Requirements

• Must have or be willing to obtain the appropriate insurance licensure in the State of South Dakota.
• Ability to manage multiple projects simultaneously with little supervision.
• Adaptability to system, process, product, and service changes.
• Strong reasoning, problem-solving, and critical thinking skills.
• High level of integrity, personal diplomacy, and respect.

Nice To Haves

• Knowledge of insurance regulations and industry workflow is a plus but not required.

Responsibilities

• Provide exceptional customer service while responding to calls, emails, and in-person inquiries.
• Collaborate with internal and external business partners to ensure all insurance and financial needs are met.
• Provide quotes, issue policies, and negotiate policy terms and conditions.
• Review and process new applications, renewals, and endorsements.
• Maintain working relationships with insurance company underwriters and act as a field underwriter for the independent insurance companies represented.
• Determine terms and conditions of insurance coverage based on account risk analysis.
• Accurately and efficiently process system data, process policy transactions, and retain detailed transaction records.
• Adhere to all Company and Insurer policies and procedures.
• Maintain working knowledge of insurance and specialty lines.
• Respond positively and efficiently to other duties, responsibilities, and activities as assigned.

Benefits

• 401(k) matching
• Paid time off

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed