Insurance Specialist

AMBA•Urbandale, IA

68d•Hybrid

About The Position

AMBA is seeking a talented Life and Health Insurance Specialist to join our growing team! We are looking for someone who is detail-oriented, a critical thinker, and highly adaptable and can thrive in an agile, team-oriented environment. About AMBA Since 1981, AMBA has been a trusted provider of essential coverage for retired public servants nationwide. Our reach extends to diverse groups, including hardworking public employees, state retirees, educators, military personnel, trade professionals, firefighters, law enforcement, Unions, Alumni groups, Allied Healthcare, and other non-profit associations. As a full-service marketing and membership development company, we proudly offer outstanding insurance services to our vast network of 44 million members across 450+ associations in all 50 states. About the Role The Insurance Specialist supports the organization by ensuring accurate and timely processing of all policy transactions. This role is responsible for completing all functions associated with the record maintenance system, inputting transactions across multiple systems, and maintaining accurate records. As an entry-level individual contributor, this role applies attention to detail, critical thinking, and analytical skills to deliver high-quality work while continuing to develop expertise through collaboration with managers and senior team members.

Requirements

High school diploma or equivalent.
Strong organizational and time-management skills, with the ability to prioritize tasks and meet production requirements.
Excellent written and verbal communication skills to effectively interact with both internal and external customers.
Detail-oriented, ensuring accuracy in all work.
Quick thinker with the ability to adapt to changing priorities and environments.
Proficient in navigating multiple systems independently.
Skilled in Microsoft Word, Outlook, and Excel.

Responsibilities

Process applications, determines eligibility, and issues or declines coverage.
Ensure correct processing guidelines are used for each application, change, and update received from clients.
Perform follow up process as needed by matching issuance output to files and verifying correspondence.
Order system letters for missing information and approvals, creates free form letters, and ensures that proper documentation is recorded.
Communicate with colleagues to obtain or provide information.
Manage tasks according to guidelines to meet departmental standards, based on turnaround time, quality and production standards and client/carrier specific guidelines.
Collaborate with internal teams to ensure alignment with operational standards and regulatory requirements, while identifying opportunities to improve efficiency and accuracy.
Other duties as assigned.

Benefits

Comprehensive benefits package including medical, dental, and vision insurance, spending accounts, and other voluntary benefits.
Annual Bonus Program.
Corporate 401k Matching.
Generous time off including vacation days, 10 paid company holidays, and paid parental leave.
Sick time that can be used for both physical and mental wellness days.
Community Involvement perks, including 1 paid day off each year to volunteer with a local charity of your choice and company volunteer events.
Free, confidential counseling and support through our Employee Assistance Program (EAP).
Support & development to cultivate your knowledge and continuing education to support your professional designations.
Business casual dress code.
Hybrid work arrangement.