Insurance Specialist

O Bee Credit Union•Lacey, WA

11h•$25 - $37

About The Position

O Bee Credit Union is hiring an Insurance Specialist to join our amazing team . This is a full-time role that plays a vital part in supporting our mission, our members, and our one-of-a-kind company culture. What You’ll Do : As our Insurance Specialist , you will provide support and quality assurance to the lending team while serving as a resource for members with questions or concerns regarding their insurance policies and products. The Details: Location: Lacey, WA Pay Range: The range for this position is $24.87-$37.31 per hour with a target range of $24.87-$31.09 per hour , depending on relevant experience and qualifications. Why You’ll Love Working Here: Our organization is deeply rooted in the communities we serve, and we take pride in being a part of local events like parades and festivals. First and foremost, we love our members. We offer a competitive benefits package, including: Employer-paid medical, dental, and vision insurance options 100% 401(k) match up to 4% of your salary Tuition reimbursement Charitable Volunteer Hours Incentive pay for achieving individual or company goals

Requirements

Must have high school diploma or equivalent.
Prior experience in lending, loan servicing, insurance servicing, or financial services is preferred.
Excellent verbal and written communication skills, displaying attention to detail.
Excellent organizational and problem-solving skills.
Ability to multitask and prioritize based on due dates and potential risks to the credit union.
Ability to analyze errors and take appropriate corrective action.
Proficient spreadsheet and word processing experience.
Familiarity with regulations, policies, and procedures for lending and the financial services industry.
Able to work independently and in a team environment.
Ability to maintain strict confidentiality.
Strong leadership skills.

Nice To Haves

Prior experience in lending, loan servicing, insurance servicing, or financial services is preferred.

Responsibilities

Perform all responsibilities in accordance with credit union policies and procedures as well as regulatory state and federal requirements.
Maintain an in-depth understanding of laws and regulations pertaining to financial institutions, consumer, tax requirements, anti-money laundering, lending compliance requirements.
Provide daily support to the Lending Team by reviewing insurance documentation for accuracy, completeness, and compliance with lending requirements.
Perform quality assurance on loan files to ensure insurance coverage meets organizational and regulatory standards.
Serve as a point of contact for members with questions or concerns related to insurance policies, coverage requirements, and insurance-related lending products.
Communicate with insurance providers, agents, and internal departments to obtain, verify, and update insurance information.
Monitor insurance expirations, cancellations, and lapses, and take appropriate follow-up actions to protect collateral.
Maintain accurate records and documentation within loan servicing systems.
Identify discrepancies or coverage gaps and escalate issues as needed.
Assist with audits, reporting, and regulatory or compliance reviews related to insurance servicing.
Contribute to process improvements and support best practices within lending and insurance servicing functions.