Insurance Services Rep

CommonSpirit HealthTacoma, WA
2d

About The Position

Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose. Job Summary and Responsibilities Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Insurance Services Rep for the Franciscan Regional Billing Office in Tacoma. 5 days a week and no weekends or major holidays required. Job Summary Working with minimal supervision, this position analyzes, classifies and provides support in maintaining a database of insurance exposure information. The Insurance Services Representative supports day-to-day Insurance Operations work associated with commercially insured coverage lines and/or the Physician Insurance Program. Additionally, this position provides insurance support services to Facility insurance contacts, ERMG Leadership/staff and other national Groups. Insurance support services includes but isn't limited to; processing certificates of insurance requests, work associated with the annual insurance renewal process and online exposure database support.

Requirements

  • High School Diploma/GED
  • Minimum of 5 years related experience in healthcare insurance operations.

Responsibilities

  • Provides support in analyzing, classifying and maintaining the integrity of CommonSpirit’s loss exposures in an online exposures database.
  • Maintaining includes handling additions, change requests and cancellation of coverage records.
  • Primary responsibility for issuance of certificates of insurance.
  • Review insurance requirements section of contract/lease in order to issue self-insurance certificates and request commercial carrier certificates.
  • Provides the initial underwriting review of new exposures/insurance applications.
  • Handles routine requests for insurance information, including coverage verification and claim history requests.
  • Supports annual renewal insurance process and submission for actuary and commercial insurance carriers.
  • Supports working relationships with insureds, Facility staff/physician insurance contacts, Facility Risk Managers, commercial insurance representatives, and internal ERMG Leaders/staff.
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