Insurance Service Specialist

AAA

1d • Onsite

About The Position

The Auto Club is seeking a goal-oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in its branch offices. This role involves assisting members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies. The organization provides comprehensive and employee-centric training programs to help employees acquire necessary skills and support career development.

Requirements

• Prior customer service experience
• High school diploma or equivalent required
• Proficient in using Microsoft Office software products
• Excellent communication and interpersonal skills
• Superior organizational skills
• Commitment to maintaining superior customer relationships

Nice To Haves

• Bilingual skills in English and Spanish, preferred
• Experience working in a sales environment strongly preferred

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments
• Updating electronic member information
• Maintaining filing systems and typing

Benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
• Incentive program based upon your team and individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees