Insurance Senior Client Service Specialist

Marsh McLennan • Lake Oswego, OR

6d • Hybrid

About The Position

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Client Service Specialist at McGriff , a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Senior Client Service Specialist on the Transportation team, you will work within a team dedicated to providing exceptional client service . You’ll support the team by updating and maintaining information in the client management system, issuing certificates of insurance and auto ID cards, invoicing, policy reviews, process endorsements and many other client service needs as they arise. Our future colleague. We’d love to meet you if your professional track record includes these skills: You are adaptable, flexible and love to learn. You are a curious person motivated by solving problems. We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Requirements

• Property and Casualty Insurance License
• 3 to 5 years of industry specific experience
• High school diploma or equivalent
• Demonstrated proficiency in computer applications such as Microsoft Office Suite and aptitude to quickly learn and utilize multiple applications
• Demonstrate strong organizational and project skills
• Strong communication and interpersonal skills (written and verbal)
• Act with responsiveness, urgency, and professionalism in all matters
• Prioritize work to achieve timely completion of the most critical and sensitive activities
• Respond quickly to client requests and work to provide appropriate information
• Accept accountability for the quality of work
• adaptable, flexible and love to learn
• a curious person motivated by solving problems

Responsibilities

• updating and maintaining information in the client management system
• issuing certificates of insurance and auto ID cards
• invoicing
• policy reviews
• process endorsements
• many other client service needs as they arise

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work / Remote work
• Charitable contribution match programs
• Stock purchase opportunities
• health and welfare benefits
• 401K savings and other retirement programs as well as employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees