Insurance Representative

Ascension • Jacksonville, FL

2d • $17 - $24 • Remote

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• High school diploma or equivalent required.
• 1+ years related experience required.

Responsibilities

• Facilitate comprehensive patient care navigation by managing referrals, verifying insurance eligibility and coverage, and securing necessary authorizations for services.
• Coordinate patient appointments efficiently, ensuring adherence to network requirements and timely scheduling.
• Maintain expert knowledge of referral policies, payer requirements, and managed care protocols to determine patient financial responsibility.
• Serve as the primary point of communication between patients, providers, and third-party payers regarding insurance status and potential barriers to care.
• Accurately document all authorization, coverage, and appointment details in the patient's medical record.

Benefits

• Retirement: 403(b) plan
• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees