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The Insurance Representative at Sanford Health is responsible for processing and monitoring unpaid third-party insurance accounts, including Medicare and Medicaid, to ensure proper reimbursement. This role involves preparing and submitting claims, securing necessary medical documentation, and proactively following up on outstanding balances. The representative must maintain compliance with federal and state regulations while effectively resolving denials and payment issues. The position requires accuracy in data entry and communication, both verbal and written, to ensure timely billing and account resolution.