Insurance Region Administrator

Livestock Marketing Association•Overland Park, KS

7d•Hybrid

About The Position

This full-time position is responsible for providing superior customer service and support to Livestock Marketing Insurance Agency insureds by maintaining Property & Casualty accounts. This position works closely with the Region Executive Officer to manage and service accounts. Candidates must possess strong interpersonal, organizational, and analytical skills. The successful applicant must be able to meet deadlines in a fast-paced environment with strong computer data entry skills. Experience in insurance, agriculture, AMS360 agency management system, and Microsoft Office is preferred.

Requirements

Experience with Microsoft Office, especially Outlook, Word, and Excel
Acquires/maintains appropriate insurance continuing education for licenses and designations.
Ability to work in a fast-paced environment.
Strong interpersonal skills over the phone and in person.
Good organizational skills with the ability to manage priorities and meet deadlines.
Strong analytical skills with attention to small details.
Self-starter.

Nice To Haves

Property & Casualty insurance license
Experience in agriculture
Experience with AMS360 agency management system
Bachelor’s Degree

Responsibilities

Maintain and service all aspects of insurance accounts.
Report and monitor claims.
Process and manage new and renewal accounts.
Respond to customer inquiries promptly and professionally through phone, email, and chat.
Provide accurate and helpful information regarding insurance policies, coverage, and claims.
Assist customers in updating their policy information, including address changes and policy amendments.
Process customer invoices and ensure accurate billing as well as collection.
Collaborate with other team members to resolve complex customer issues and provide timely resolutions.
Maintain a high level of product knowledge to effectively address customer questions and concerns.