Insurance Program Administrator

National Church Residences • Columbus, OH

9d • Onsite

About The Position

According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and reporting to the Director of Procurement, the incumbent provides strategic oversight and autonomous administration of the organization’s property and casualty insurance program. This exempt-level position requires independent judgment, discretion, and decision-making authority in managing claims processes, stakeholder communications, and continuous improvement initiatives. The role ensures compliance with organizational policies and all applicable local, state, federal, and accreditation regulations, while playing a critical role in risk identification, risk management, and financial reconciliation related to insurance claims.

Requirements

• Bachelor’s degree in Business Administration, Risk Management, or related field preferred.
• Minimum 3 years of progressively responsible experience in claims administration, risk management, or insurance operations.
• Must have excellent communication, comprehension, and interpersonal skills.
• Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.
• Proficiency in Microsoft Office Suite; experience with RMIS and Yardi preferred.
• Strong organizational and project management skills.
• Valid driver’s license required.

Nice To Haves

• ARM, CPCU, or similar designations are a plus.

Responsibilities

• Serves as the lead administrator for the organization’s Risk Management Information System (RMIS), maintaining system integrity, managing user access, and recommending workflow enhancements. Independently coordinates with vendors and oversees testing and implementation.
• Exercises discretion and professional judgment in reviewing incident reports and determining appropriate claim submission to insurance carriers.
• Manages property claims in collaboration with external third-party administrators (TPAs) and provides consultative support for casualty claims across departments.
• Acts as the primary liaison for internal and external stakeholders, delivering strategic updates on claim status, timelines, and financial reconciliation.
• Leads the collection and analysis of data for insurance applications and policy audits, coordinating with external brokers to ensure accurate and timely submissions.
• Oversees processing of insurance invoices, claim proceeds, and reconciliation of self-insurance funds in partnership with internal accounting teams.
• Facilitates cross-functional collaboration to advance organizational risk mitigation strategies and proactively identifies areas for operational improvement.
• Develops and implements process improvements aligned with strategic risk management goals.
• Performs other exempt-level duties as assigned, which may include project leadership, policy development, and strategic initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees