Insurance Processor Supervisor

Allied Solutions•Carmel, IN

About The Position

Co-leads the Insurance Processing Department, providing guidance and support through positive communication and ensuring that daily goals are achieved. Supervises 10 or more employees. Job Duties & Responsibilities 20% Supervises 10 or more employees and ensures that Insurance Processing performance standards are met 15% Ensures that insurance documents are processed within standards and occasionally assist with interpreting and keying insurance information into tracking system to meet this goal 15% Interviews, hires, coaches, evaluates, disciplines, and terminates employees according to Human Resources guidelines 10% Ensures that new employees are familiar with the company’s and department’s facilities, policies and resources 10% Monitor and maintain all Allied Solutions Human Resource responsibilities pertinent to this department (Annual Performance Reviews, PTO/flex requests, time cards, etc.) 10% Organizes and conducts bi-weekly department meetings to inform employees about changes, new procedures, or problems pertaining to their areas of responsibilities 5% Works with department manager to establish goals, action plans, and timelines 5% Offers solutions/suggestions to improve current systems and procedures 5% Attends seminars and Human Resource and management training sessions 5% Performs other duties as assigned Qualifications High school diploma or GED required 2 years of advanced education or 2 years of experience in a related position required. 1 year of experience with leading, coaching, and/or mentoring employees required. Familiar with department regulations, guidelines, objectives and workflow Handles confidential information in a responsible manner Effective listening and communication skills Leads with Integrity Strong attention to detail Ability to assign and organize workflow and identify ways to improve workflow Ability to work independently in a fast-paced environment that can be stressful at times Ability to effectively and professionally present information to customers, clients, and other employees of the organization Above-average skills in MS Word, Excel and PowerPoint Ability to adapt to organizational change Ability to type 45 wpm The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Requirements

High school diploma or GED required
2 years of advanced education or 2 years of experience in a related position required.
1 year of experience with leading, coaching, and/or mentoring employees required.
Familiar with department regulations, guidelines, objectives and workflow
Handles confidential information in a responsible manner
Effective listening and communication skills
Leads with Integrity
Strong attention to detail
Ability to assign and organize workflow and identify ways to improve workflow
Ability to work independently in a fast-paced environment that can be stressful at times
Ability to effectively and professionally present information to customers, clients, and other employees of the organization
Above-average skills in MS Word, Excel and PowerPoint
Ability to adapt to organizational change
Ability to type 45 wpm

Responsibilities

Supervises 10 or more employees and ensures that Insurance Processing performance standards are met
Ensures that insurance documents are processed within standards and occasionally assist with interpreting and keying insurance information into tracking system to meet this goal
Interviews, hires, coaches, evaluates, disciplines, and terminates employees according to Human Resources guidelines
Ensures that new employees are familiar with the company’s and department’s facilities, policies and resources
Monitor and maintain all Allied Solutions Human Resource responsibilities pertinent to this department (Annual Performance Reviews, PTO/flex requests, time cards, etc.)
Organizes and conducts bi-weekly department meetings to inform employees about changes, new procedures, or problems pertaining to their areas of responsibilities
Works with department manager to establish goals, action plans, and timelines
Offers solutions/suggestions to improve current systems and procedures
Attends seminars and Human Resource and management training sessions
Performs other duties as assigned