Insurance Operations Intern

MARSHALL+STERLING•Town of Colonie, NY

13d•$19 - $19•Onsite

About The Position

At Marshall+Sterling, you’re not just joining a company — you’re joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all. As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most — so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do. Innovation is not optional here — it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together — across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success. This position will be based out of Marshall+Sterling’s Poughkeepsie Office. This internship provides hands-on exposure to insurance operations and client service workflows. Insurance Operations Interns support day-to-day activities that help ensure accuracy, efficiency, and strong internal collaboration while developing foundational skills for a career in the insurance industry. This role is ideal for someone who is organized, detail-oriented, and interested in learning how insurance operations support clients, account teams, and business growth.

Requirements

Enrolled in a relevant degree program.
Working knowledge of basic office procedures, Internet, and Microsoft Office products.
Ability to work effectively and relate well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner.
Demonstrated ability to communicate effectively verbally and in writing.
High level of organizational ability with attention to detail.

Responsibilities

Assist in project planning, scheduling, and coordination.
Collaborate with project teams to ensure timely completion of tasks and milestones
Work closely with employee owners to gather, analyze, and document requirements.
Contribute to the development of business process models and workflows
Maintain accurate and up-to-date project documentation.
Help create reports, presentations, and other materials for project stakeholders
Facilitate communication between project teams and stakeholders.
Assist in organizing and conducting meetings, documenting key discussions and action items
Conduct basic data analysis to support project and business analysis activities.
Present findings in a clear and concise manner
May be called upon to handle other duties as