Insurance Information Coordinator - Remote

Med-MetrixGarden City, NY
75d

About The Position

The Insurance Information Coordinator supports the Collections and/or Denial Management department by gathering and disseminating information from hospitals and insurance companies pertaining to referred claims.

Requirements

  • High School diploma or equivalent required
  • Experience with insurance claims, review of EOBs or denials
  • Proficiency in Microsoft Office applications (Word, Excel, and Outlook)
  • Must be comfortable speaking with external contacts, including insurance company representatives
  • Solid data entry skills and the ability to learn proprietary databases
  • Strong verbal and written communication skills
  • Strong organization and time-management skills and the ability to work in a fast-paced environment
  • Excellent customer service skills
  • Solid investigative skills and a persistent demeanor
  • Reliable, detail-oriented, resourceful, and analytical

Nice To Haves

  • Experience with EAGLE, NAVI-Net, Epic, and I-SUITE a plus

Responsibilities

  • Verify member benefits, effective dates, claims and appeal information with insurance companies
  • Research claims and insurance information through hospital/state databases
  • Organize time frames in which claims must be appealed
  • Use Microsoft Outlook to set follow-up reminders
  • Provide daily/weekly updates to management
  • Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
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