Insurance Customer Service
About The Position
This employee works the company's Insurance Eligibility Queue, which identifies when a patient's insurance has termed, as well as any issues with insurance. Works to ensure that the patient's health care benefits cover the required DME equipment Required to contact a patient's insurance company to verify coverage levels, deductibles, and out of pocked expenses for DME coverage Working directly with our patients may be required Enter data in an accurate manner Update patient benefit information in the insurance system and verify the existing information is accurate Requires the specialist to spend extensive amounts of time on the phone with insurance companies and/or patients
Requirements
- Prior experience working with insurance companies preferred
- Extensive knowledge of different types of coverage and policies
- Excellent multitasking skills
- Must be detail-oriented and organized to maintain accurate patient insurance records
- Must have the ability to focus and work quickly
- Must work well with others
- High School diploma or equivalent required
- 1--2 years experience working with patient billing preferred
Nice To Haves
- Prior experience working with insurance companies
Responsibilities
- identifies when a patient's insurance has termed
- identifies any issues with insurance
- ensure that the patient's health care benefits cover the required DME equipment
- contact a patient's insurance company to verify coverage levels, deductibles, and out of pocked expenses for DME coverage
- work directly with patients
- enter data in an accurate manner
- update patient benefit information in the insurance system
- verify the existing information is accurate
- spend extensive amounts of time on the phone with insurance companies and/or patients
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
