Insurance Customer Service Representative - Stockton, CA

Insurance Relief•Stockton, CA

5d•$23 - $25

About The Position

Join a well-established and respected insurance company committed to exceptional client service and professional development. We are seeking a highly resourceful and detail-oriented Insurance Customer Service Representative.. This role is a perfect opportunity to leverage your current insurance knowledge and office experience to expand your career within a supportive and collaborative environment.

Requirements

Experience: A minimum of 1 year of experience in the insurance industry, paired with 2-3+ years of general office experience.
Service & Communication: Exceptional verbal, written, and interpersonal communication skills, with a proven drive to deliver superior customer service to clients and colleagues.

Nice To Haves

Licensing: An active Life & Health License is preferred.
Product Knowledge: Commanding knowledge and high-level expertise in insurance products, markets, and ratings.

Responsibilities

Manage and service a portfolio of client accounts, ensuring client satisfaction.
Provide helpful, professional service and expert insurance support to clients and producers.
Execute the renewal of lines of coverage and identify cross-selling opportunities.
Assist clients promptly with inquiries related to billing, claims, and coverage questions.
Process policy binding, checking, endorsements, and manage claims and marketing renewals.