Insurance Customer Service Rep
About The Position
Complete endorsements with carriers at request of account managers or executives. Issue certificates of insurance, ID cards, and other miscellaneous proof of coverage documents. Create new business submissions and send to market. Create miscellaneous Acord forms as requested by account manage or executive. Create and process premium finance contracts. Meets service standards for volume, timeliness, and quality. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.
Requirements
- High school diploma or equivalent.
- Property & Casualty License.
- A sense of urgency in all actions due to the time restraints incumbent to insurance and customer need.
- Experience using Vertafore/AMS360 or similar Agency Management System.
- Knowledge of Microsoft Word, Outlook, and Excel.
- Perform a large number of steps in complex system with accuracy and speed.
Responsibilities
- Complete endorsements with carriers at request of account managers or executives.
- Issue certificates of insurance, ID cards, and other miscellaneous proof of coverage documents.
- Create new business submissions and send to market.
- Create miscellaneous Acord forms as requested by account manage or executive.
- Create and process premium finance contracts.
- Meets service standards for volume, timeliness, and quality.
- Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
