Insurance Customer Service Position Responsibilities Answer incoming calls, emails, and chats in a professional, courteous manner Provide accurate information about products, services, or account details Handle customer complaints and resolve issues promptly Maintain detailed and organized records in the company system Collaborate with other departments to ensure smooth service delivery Follow communication scripts and procedures when handling inquiries Qualifications 2+ year of customer service or call center experience Strong communication and problem-solving skills Positive attitude and ability to multitask Basic computer and typing skills
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed