Insurance Coordinator

Texas First Bank•Texas City, TX

About The Position

This position is responsible for managing key operational tasks to ensure accuracy and compliance within the banks systems. Primary duties include contacting insurance providers, tracking and resolving exceptions, and maintaining data integrity in the collateral module and Customer Information File (CIF) within the core banking system. The role also supports property tax tracking and performs additional assignments as needed to assist with departmental objectives.

Requirements

High School Diploma or equivalent required.
Strong attention to detail and accuracy in data entry and record maintenance.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Proficiency with core banking systems and collateral management modules (training provided if needed).
Excellent communication skills for interacting with internal teams and external partners.
Commitment to confidentiality and compliance with regulatory standards.

Nice To Haves

Familiarity with insurance documentation and property tax processes preferred.

Responsibilities

Exception Tracking: Monitor and update exception logs for insurance. Track exceptions in the banks loan software; ensure timely resolution and reporting to management. Prepare monthly and quarterly exception reports for Compliance and Audit Committees.
Collateral Record Maintenance: Review and clean up collateral records in the banks core system to ensure accuracy and completeness. Validate lien positions and insurance coverage for all secured loans. Correct stale or outdated entries and reconcile discrepancies with loan documentation.
Compliance & Audit Support: Ensure adherence to exception tracking guidelines for consumer, commercial, and SBA loans. Assist with internal audits by providing documentation and responding to findings. Maintain records for flood insurance, hazard insurance, and other required coverages.
System & Process Management: Utilize the banks core system and software for data entry, except tracking and reporting. Collaborate with the Loan Operations team to streamline workflows and improve data integrity.
Other duties may be assigned.